The Executive Secretary / PA


Seminar Content

Identify the key areas for developments in the job role , thus increasing the contribution made to the company; laying the foundation; assessing your contribution

Managing your boss successfully; making relationships work; developing your network; communication and the importance of feedback

Increasing your contribution to the management team through basic group dynamics and team work

Developing personal management skills; setting objectives; prioritising tasks; understanding time management; delegating successfully; problem solving

Organising effective systems; travel; informal and formal meetings; minute taking

Effective communication; learning how to be assertive and stay in control; the telephone

Dealing with difficult people

Developing a personal action plan

Aims and Objectives

To gain detailed understanding of the demands , motives and problems of the company executive. Expand and improve directly on your contribution to the management team and learn the art of pro-activity in the job

Increased work effectiveness for individuals through better understanding and application of the key responsibilities involved in the job role

A personalised workbook with exercises , individual notes and a concise personal action play to ensure that the skills learnt on this course will be successfully applied in the workplace

The opportunity to gain a widely recognised Pitman Training Certificate

Target Audience

Those individuals who have recently been promoted to the role of PA or who wish to progress to a more senior level in the future

Prerequisites

Those individuals who have recently been promoted to the role of PA or who wish to progress to a more senior level in the future

 

Our current seminar dates are shown below. To book now please call 0208 600 2460 or use our enquiry form.

The Executive Secretary / PA (1 day)
20 November and 18 December