Secretarial Diploma


This Diploma is designed for individuals who wish to gain a range of essential office and computer skills to fast-track them into a secretarial role.

Diploma Description

Secretaries are central to any business; they are the essential staff who make day-to-day activities happen and whose professional efficiency enables executives and managers to work effectively. The varied role of the secretary will require excellent IT and organisational skills together with strong interpersonal and communication skills.

An effective secretary must be flexible yet organised, structured and possess a composed manner to be able to work under pressure, managing and prioritising work loads. The Pitman Training Secretarial Diploma covers a wide range of the skills required by effective secretaries - from keyboard and typing speed development; to total mastery of the most common business software; to business communication techniques.

Learning these secretarial skills is easy with Pitman Training. Our tried and trusted methods are the best available. You will work at your own pace in our comfortable premises, helped by experienced tutors as required. You choose your own hours and keep the reference materials when the course is over.

On completion, you will receive a Pitman Training Diploma that is recognised nationally and internationally by employers.

Core Subjects

Computer Keyboard Skills – Learn how to touch type accurately, using the correct keyboard technique

Keyboard Skills Development – Develop your typing speed to improve productivity using graded copying exercises and time dictations. A number of stages are available of up to 70 wpm

Effective Business Communication – Learn to communicate effectively in business – via letter, email, telephone and personal presentations


Business Document Production - Develop skills and understanding of routine and complex business documents and the conventions used in their production and presentation.

Microsoft Word – Introductory and intermediate word processing skills to a good employable standard

Microsoft PowerPoint – Gain competency in creating slide presentations. Areas covered include formatting, inserting tables, pictures, sound, hyperlinks, applying transition and timing effects for a slide show

Microsoft Outlook – Learn how to share, manage and schedule information electronically

Audio Transcription Level 1 – Learn to type from audio dictation using a variety of correspondence eg memos, reports and letters

Microsoft Excel – Introductory and intermediate spreadsheet skills to a good employable standard

Elective Subjects - choose TWO

Basic Book-Keeping – Gain a clear understanding of the basic principles of book-keeping. Learn how to maintain the cash book, petty cash books and reconcile the bank statement.

Internet Skills – Learn the main principles of using the internet, become familiar with Internet Explorer, learn search techniques and how to send an email using Outlook Express.

Introduction to Computers – Learn Basic computer skills from using a mouse to file management; from the internet to email; from word processing skills to spreadsheet by studying either our Windows XP or PC Basics course.

Microsoft Word Expert – Learn advanced word processing skills including mail merge, graphs, macros, creating an index and table of contents to mention just a few

Microsoft Access – Develop database skills from initial design stage to running reports and queries

Microsoft Publisher – Learn desktop publishing skills using this Microsoft programme. Create various publications, inserting text, pictures, frames and tables.

Office ...Fast! Modules 1-3 and 4-6 - To enable users to be confident in finding their way around the programs

Further Enhancements

OCR examinations

Course Benefits

Equip you to start a new career

The flexibility and value of a self-study course designed to enable you to work at your own pace

Personalised workbooks to use as a reference guide on completion of your training

The opportunity to gain a Pitman Training Diploma that is recognised nationally and internationally by employers

This Diploma provides you with the essential skills to start a secretarial career with complete confidence.

Guideline Learning Time

6 weeks full-time* (180 hours flexi study)

* full-time is based on approx 20-30 hour week