Medical Secretarial Diploma


This Diploma is designed for individuals who wish to gain essential office and computer skills in order to pursue a career in the medical field.

Diploma Description

Medical secretaries fulfil a crucial role as the link between doctor and patient, and for this reason are required to be tactful, discreet and, above all, sensitive.

Of the greatest importance, however, is the secretary’s ability to successfully complete a complex array of administrative and technical tasks relating to the job, such as compiling confidential letters, typing reports for patient records and medical journals and ensuring the general flawless running of the office.

Medical secretaries are also expected by employers in the healthcare sector to be proficient in medical terminology, medical audio-typing and medical word processing skills. Nationally recognised skills for medical secretaries are generally considered to be advantageous to any individual seeking employment in this sector.

The Pitman Training Medical Secretarial Diploma combines expert secretarial skills with a broad understanding of medical terminology, to enable individuals to apply for jobs within the healthcare sector. Successful completion of the ‘Medical Secretary – An Introduction’ course; will give the student the opportunity to achieve the AMSPAR Certificate in Medical Terminology qualification (additional home study is recommended).

Learning these skills is easy with Pitman Training. Our tried and trusted methods are the best available. You will work at your own pace in our comfortable premises, helped by experienced tutors as required. You choose your own hours and keep the reference materials when the course is over.

On completion, you will receive a Pitman Training Diploma that is recognised nationally and internationally by employers.

Core Subjects

Computer Keyboard Skills – Learn how to touch type accurately, using the correct keyboard technique

Keyboard Skills Development – Develop your typing speed to improve productivity using graded copying exercises and time dictations. A number of stages are available of up to 70 wpm

Audio Transcription Level 1 – Learn to type from audio dictation using a variety of correspondence eg memos, reports and letters

Effective Business Communication – Learn to communicate effectively in business – via letter, email, telephone and personal presentations


Business Document Production - Develop skills and understanding of routine and complex business documents and the conventions used in their production and presentation.

Microsoft Word – Introductory and intermediate word processing skills to a good employable standard

Microsoft Excel – Introductory and intermediate spreadsheet skills to a good employable standard

Microsoft Outlook – Learn how to share, manage and schedule information electronically

Microsoft PowerPoint – Gain competency in creating slide presentations. Areas covered include formatting, inserting tables, pictures, sound, hyperlinks, applying transition and timing effects for a slide show

Medical Secretary - Introduction – Develop medical secretarial skills to include terminology covering a whole range of medical fields, using an AMSPAR* approved course. (*Association of Medical Secretaries, Practise Managers and Receptionists).

Medical Audio Transcription – Learn to accurately transcribe medical terminology from audio dictation.

Elective Subjects - Choose TWO (recommended courses)

Introduction to Computers – Learn Basic computer skills from using a mouse to file management; from the internet to email; from word processing skills to spreadsheet by studying either our Windows XP or PC Basics course.

Microsoft Word Expert – Learn advanced word processing skills including mail merge, graphs, macros, creating an index and table of contents to mention just a few

Internet Skills – Learn the main principles of using the internet, become familiar with Internet Explorer, learn search techniques and how to send an email using Outlook Express.

Further enhancements

AMSPAR Certificate in Medical Terminology examination

OCR Examinations as appropriate

Course Benefits

Equip you to start a new career

The flexibility and value of a self-study course designed to enable you to work at your own pace

Personalised workbooks to use as a reference guide on completion of your training

The opportunity to gain a Pitman Training Diploma that is recognised nationally and internationally by employers

This Diploma provides you with the essential skills to successfully work as a medical secretary.

Guideline Learning Time

8 wks full-time* or 220 hrs flexi study

* full-time is based on approx 20-30 hour week